Cookie

A cookie is:
Cookies are small text files sent to the terminal of the visitor accessing the website, where they are stored for being retransmitted to the site on subsequent accesses by the same visitor. A cookie cannot collect any other data installed on the user’s hard disk nor transmit computer viruses. Each cookie is unique for the user’s Web browser. Certain functions of cookies can be assigned to other technologies. Throughout this document, “cookie” refers to cookies strictly speaking and to all similar technologies.
More specifically, cookies are text files downloaded to the user’s computer by the Site to enable the website to analyse how it is used by users, or to speed up certain consulting operations by the user.

Why the cookie banner appears on websites.
The so-called “short message” (small banners with the wording, “By using this website, you consent to our use of cookies”, or other similar expressions) was introduced by the Italian Data Protection Authority with the regulation that can be examined on the following Internet page:
www.garanteprivacy.it
in order to obtain the consent from the user visiting the website to the sending of cookies (either directly by the site owner or by third-party subjects through the so-called “third-party cookies”), where the latter can be basically grouped into two macro-categories:

Technical cookies
The Data Protection Authority defines “technical” cookies those relative to:
1. activities strictly necessary to the operation of the website and/or requested service;
2. saving of preferences (e.g. products inserted in the trolley, setting of the navigation language, currency, purchase method, etc.);
3. statistical activities, provided that the data is used directly by the site administrator and only if in aggregate form, namely not individually (e.g. visit counters per country managed internally by the site).

Profiling cookies
The Data Protection Authority defines “profiling” cookies those:
1. relative to advertising profiling, namely that collect and process the data of users for advertising reasons (e.g. to transmit them to advertising media owners);
2. involving targeting activities, consisting in online advertising systems selected on the basis of the user’s previous actions or Web searches (e.g. Google AdWords);
3. set by social networks;
4. relative to statistical activities managed by third parties (e.g. Google Analytics).
More detailed information can be obtained on the nature and aims of cookies at the website https://it.wikipedia.org/wiki/Cookie, as well as on other similar Internet pages.

Cookie control
Set the browser to accept all cookies or to be notified whenever a cookie is offered and decide whether to accept or refuse it.

Deactivating a cookie
All browsers available to the user allow for deactivating cookies through a specific procedure. The current configurations for monitoring and, if necessary, deactivating cookies are specified below (unless the browsers have made any changes):

If Internet Explorer is used:
1. Open Internet Explorer
2. Select “Internet Options” under the “Tools” menu
3. Click on the “Privacy” tab and shift the selection cursor to the desired privacy level (upwards to block all cookies or downwards to allow them all)

If Mozilla Firefox is used:
1. Open Mozilla Firefox
2. From the menu on the top right-hand side, select “Tools” then “Options”
3. Select the “Privacy and security” tab
4. Select “Use custom settings for history” under “History”
5. Remove the tick from the “Accept cookies from sites” option and save

If Google Chrome is used:
1. Open Google Chrome
2. Click on the “Tools” icon
3. Choose “Settings” then “Show advanced settings”
4. Select “Content settings” under “Privacy”
5. Under “Cookies” it is possible to deselect cookies and save the preferences

If Safari is used:
1. Open Safari
2. Select “Preferences” from the tool bar then the “Security” panel in the next dialogue window
3. In the “Accept cookies” section it is possible to specify if and when Safari must save cookies from websites
4. For further information on the cookies stored, click on “Show cookies”

Description of the cookies in the Site
All the data is saved in the database, including the source IPs, browser, page viewed, time and check on the Privacy option (if the latter is not flagged, the request will not be submitted).

The data is collected from the forms present in the website:

  • by clicking on “Click here to contact us” on the various pages of the website;
  • by filling in the form accessible from the “Contact info” page;
  • by activating the chat line with support;
  • by clicking on “verify delivery” (the Customer Code must be provided);
  • by registering with the newsletter. In this latter case, the data will be automatically saved also on the 4dem platform (4dem.it).

Besides the WordPress technical cookies, currently the following cookies are used: Analytics, Adwords (advertising announcements and remarketing campaigns), Yandex Metrica, Hubspot, Hotjar, Optimizely, Youtube, Google Font, Google Maps, Google Tag Manager.

Name Purpose Duration Type
_ga An analytics cookie used to identify users. The cookie is installed the first time a user accesses the website from a browser. When the user visits the site again using the same browser, the cookie will recognise the user; only if the user accesses the website from another browser will he/she be regarded as a different user. 2 years A Google Analytics cookie (third-party cookie).
Privacy Policy
Opt Out Google
_gid Used to distinguish users. 24 hours A Google Analytics cookie (third-party cookie).
Privacy Policy
Opt Out Google
_gat This cookie is used to distinguish between different monitoring items created in the session. The cookie was created to load the JavaScript library and no previous version of the _gat cookie exists. The cookie is updated whenever data is sent to Google Analytics. 10 minutes A Google Analytics cookie (third-party cookie).
Privacy Policy
Opt Out
__utma Used to distinguish users and sessions. 2 years A Google Analytics cookie (third-party cookie).
Privacy Policy
Opt Out
__utmz Memorises the source of traffic of the visit. 6 months A Google Analytics cookie (third-party cookie).
Privacy Policy
Opt Out
optimizelyBuckets A cookie used by Optimizely to conduct tests. Until the cookie’s deletion An Optimizely cookie (third-party cookie).
Privacy Policy
Opt Out
_ym_uid A Yandex Metrica anonymous analytics cookie 2 years A Yandex Metrica cookie (third-party cookie).
Privacy Policy
Opy Out
_ym_isad A Yandex Metrica anonymous analytics cookie 24 hours A Yandex Metrica cookie (third-party cookie).
Privacy Policy
Opy Out
euCookie Memorises consent (if given) to the use of the website’s cookies. 1 month Technical functionality cookie
viewed_cookie_policy Visualisation of the cookie banner. 1 month Technical functionality cookie
_icl_current_language This cookie is used to remember your navigation language. Session Technical functionality cookie
wordPress test cookie Cookie check on WordPress. Session Technical functionality cookie
wp-settings Allows for optimised viewing of the WordPress website and use by the administrator. 1 year Technical functionality cookie
wp-settings-time Allows for optimised viewing of the WordPress website and use by the administrator. 1 year Technical functionality cookie
SID, SAPISID, APISID, SSID,GAPS, HSID, AID, NID, PREF These cookies are used by Google to memorise the user’s preferences every time he/she visits websites containing geographical maps of Google Maps. Persistent Google cookie (third-party cookies).
Privacy Policy
Opt Out
AID, APISID, HSID, NID, OGP, OGPC, PREF, SAPISID, SID, SSID, TAID, OTZ, ACCOUNT_CHOOSER, GAPS, LSID, LSOSID, RMME Cookies for the functions of the Google+ social network. Persistent Google cookie (third-party cookies).
Privacy Policy
Opt Out
_gads, DSID, FLC, AID, TAID Google AdWords profiling cookies. 2 years Google profiling cookies (third-party cookies).
Privacy Policy
Opt Out
wplc_chat_status Check on the status of the website’s chat line. Session Technical cookies
Cookies are disabled
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